Cancellation Policy

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1. Non-Refundable Terms:

• All reservations made for Villa Palmview are strictly non-refundable. This policy applies irrespective of the timing or reason for cancellation. Guests shall not be entitled to any refunds, credits, or reimbursements due to cancellations arising from personal reasons, changes in travel plans, unforeseen events, or any other circumstances.

2. Extenuating Circumstances: 

• Notwithstanding the non-refundable nature of this policy, in exceptionally rare and severe cases such as natural disasters, serious illness, or other significant unforeseen events, the host may, at their sole and absolute discretion, consider a partial refund. Such consideration will only be given upon the submission of comprehensive supporting documentation by the guest. The decision to grant any refund under these circumstances is at the exclusive discretion of the host and shall not establish any precedent or obligation to provide similar accommodations in future cases.

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Additional Terms & Conditions​​

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1. Reservation Modifications:

• Modifications to reservations, including but not limited to changes in the dates of stay, are not permitted. Guests must adhere to the original booking dates as specified at the time of reservation. Any requests for changes will be declined, and the terms of the original booking shall remain in full force and effect.​

2. Check-In and Check-Out Procedures:

• Standard check-in time is from 4:00 PM, and check-out time is by 10:00 AM. Requests for early check-in or late check-out are subject to availability and may incur additional charges, which shall be at the discretion of the host.

3. Security Deposit:

• Any security deposit collected pursuant to the reservation shall be refunded in full, provided that no damages to the property have occurred and no house rules have been violated. The refund of the security deposit shall be processed within seven (7) days after check-out.​

4. Violation of House Rules:

• In the event of a violation of house rules by the guest or any member of their party, the host reserves the right to immediately terminate the rental agreement. Upon such termination, the guest shall be required to vacate the property forthwith, and no refunds shall be issued for any unused portion of the stay.​​

5. Guest Limit and Parties:

• The maximum number of guests allowed at the villa is strictly limited to the number listed in your booking. If you wish to host a party and invite additional guests, please contact our team for approval and arrangements.

 6. Reservation Fee:

• A 25% reservation fee is required upon booking the villa. This fee secures your reservation and is applied towards your total booking cost.​​

 7. Balance Payment:

• The remaining balance must be cleared no later than 2 months prior to your scheduled arrival date. Failure to clear the balance by this deadline will result in the cancellation of your reservation at the discretion of the host.

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By making a reservation at Villa Palmview, guests hereby acknowledge and agree to comply with this strict no-refund cancellation policy. Guests are strongly advised to obtain comprehensive travel insurance to cover any potential risks or unexpected changes in travel plans.

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Governing Law and Jurisdiction

This policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Villa Palmview is located. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.